The Short Version
We collect as little data as possible. We never sell your information. We don't use dark patterns. That's the promise.
What We Collect
When You Sign Up
- Email address: So we can send you login links and important updates
- Password (if applicable): Stored securely, never in plain text
When You Learn
- Progress data: Which lessons you've completed, quiz scores
- Preferences: Theme settings, language preferences
What We Don't Collect
- Your real name (unless you tell us)
- Your location
- Your browsing history outside NeuCode
- Any financial information beyond what's needed for purchases
How We Use Your Data
| Data | Purpose |
|---|---|
| Account access, password resets, rare updates | |
| Progress | To save your place and show your achievements |
| Preferences | To make the platform feel like yours |
That's it. No surprises.
Cookies Explained Simply
What are cookies? Tiny text files your browser saves.
What we use them for:
- Keeping you logged in
- Remembering your theme preference
- Basic analytics (how many people visited, not who visited)
What we don't do:
- Track you across other websites
- Sell cookie data to advertisers
- Use sneaky cookie banners to trick you
Your Rights
You can:
- Access your data anytime
- Delete your account and all associated data
- Export your progress if we offer that feature
- Opt out of non-essential emails
Just email us, and we'll help.
Questions?
Email us at help.neu@proton.me. We're real humans. We'll respond.